The aim of rootmi.com is providing all customers with the best product, lowest price and fastest shipping. To fulfill our aim and serve our customers, we established a US warehouse, which brings customers a lot of convenience, shortens the shipping time greatly. Therefore, it becomes our competitive advantage.
The customer service personnel at rootmi.com will follow up all T orders and respond to customer inquiries within 24 hours (Usually much faster). The fastest shipping time (from the US warehouse to the US areas) is about 3-6 working.
All orders will be shipped USPS or DHL. Applies to Continental USA orders only,
shipping cutoff times vary depending on the product you ordered and the shipping method requested.Please be advised when orders are received, we will email you your tracking number once the order has been shipped and ready to go out.
Note: If you want to track your parcel, please click: https://www.ups.com/ or http://www.dhl.com/